Frequently Asked Questions
1.) Are all of your meals Gluten Free?
YES! All of our meals are Gluten Free. We also offer Paleo and even a few Keto menu options.
2.) Is there any refined sugar in your food?
NO! We never add sugar to anything that we cook. Occasionally we will use an ingredient like Huy Fong Sriracha that contains small amounts of sugar. But we never add any sort of sugar cane. All of our sweeteners are from unrefined sources such as Honey and Maple Syrup.
3.) Does your food contain any preservatives?
NO! We never add any type of preservatives other than traditional items such as vinegar and fresh citrus. We actually go out of our way to buy products that contain zero preservatives. Because of this though, to preserve freshness, you should consume or freeze by the date that is posted on your meal label.
4.) What about food allergens?
All of our food is free of gluten, sugar, preservatives, and soy. Those are the big ones that we modeled our business on. If you have other food allergies, please feel free to contact us and we will try to accommodate you as best as we possibly can.
5.) Are your meals "organic"?
As much as we'd like to use exclusively organic ingredients, unfortunately, our business model and the costs associated with organic items just don't line up. Therefore, we do our best to buy the freshest produce and highest quality proteins to optimize the best flavors possible at all times. Perhaps in the future, there will be a MacroNu Organic line.
6.) How often does the menu change at MacroNu?
We try to keep it fresh and ever-changing. Every Sunday evening we post a new menu. You'll notice that there are some mainstays but we offer at the very least 9 new meals to choose from every single week.
7.) How do I know if MacroNu delivers to my area?
Our website is set up to only accept orders from areas that we deliver to. If you are not in our delivery range than your payment information will not be accepted.
To find your delivery options, enter your zip code at the bottom of your cart page here to see if we deliver in your area.
8.) When do I have to have my order in by?
You have until Saturday night at Midnight to get your order in. We then cook and package everything on Sunday so you're meals are as fresh as possible when they get shipped out Monday morning.
9.) When will my meals arrive?
Where you live will determine when your meals will arrive. All of our meals are shipped Monday morning.
Many meals we deliver ourselves to our distinct local area. Everyone else is handled by UPS ground shipping.
Once your order has shipped or is hand delivered by our staff, you will receive an email with a tracking number or one that says your meals have been delivered.
10.) Is the MacroNu packaging recyclable?
We do our very best in this department. And we are always striving to leave the smallest footprint possible. The box is 100% recyclable. The insulation is 100% compostable and biodegradable. The container is 100% recyclable. Any plastic wrapping and bags are recyclable only in specific areas. Please check with your refuse service to see if it is an option in your area. (Please bear with us for us a few more weeks while we secure new insulation and packaging. We promise it's gonna be awesome!)
11.) How do you make your meals taste so good?
We are a team of highly experienced restaurant people with decades of experience in the food business. Chefs, cooks, prep cooks, pizza artists, etc have all come together to make you healthy food that tastes like it was made at your favorite bistro on the corner or your favorite steakhouse downtown.
11.) How do I heat up my meals?
The most asked question!
Fun Fact: Our new containers are oven safe up 350°!!! They are also more freezer friendly.
If freezing, we recommend pulling your meal(s) out of the freezer the night before to thaw in your refrigerator overnight. That is the safest way to thaw any protein based product.
A.) Oven Directions
Preheat to 350°. Remove film from the top and discard. Place your meal on a cookie sheet. Cook for 7 minutes or so and stir. Cook for 5 more minutes or until the internal temperature reaches 165°.
B.) Microwave Directions
Remove film from the top and discard. Microwave on medium high heat for 55 seconds. Quickly stir. Return to the microwave for another 45 seconds. Make sure your meal has reached the internal temperature of 165°.
C.) Stove Top Directions
Remove film from the top and discard. Add to your favorite non-stick saute pan. Saute over medium heat until the internal temperature reaches 165°.
HEAT. EAT. CONQUER.
Lastly, if you have any other questions, you can always reach us here and we will get back to you in the order that your email was received.
Customer service and great tasting healthy food are our #1 priorities.
Thanks for finding MacroNu,
Owners Chris & Emily Aunchman